Behind the Lens with Operation Smile’s Volunteer Photographers

Every smile tells a story, but those stories are told thanks to Operation Smile’s volunteer photographers, who capture powerful patient photos before and after cleft surgeries. The images snapped by each Patient Imaging Technician, also known as PIT, not only document the life-saving difference of a cleft repair, they also help guide the medical care each child receives. Surgeons rely on images to prepare for surgery, educators employ them to train medical teams, and now Operation Smile, along with Microsoft, is using them to advance artificial intelligence to improve global cleft care.   

“Our Patient Imaging Technicians capture the essence of what we do — the joy, the transformation and the hope that every surgery brings,” says Ayo Adeniyi, director of patient data and medical records at Operation Smile. “Their work doesn’t just document change; it helps drive change.” 

Today we explore the role of PITs through the lens of three long-time volunteers.  

Jaime Pavon

United States | 18-Year Volunteer

Working with Operation Smile: “My journey with Operation Smile began as a photojournalist covering a local surgical program in Riobamba, Ecuador. But I quickly realized this wasn’t just another story; it was life-changing. Seeing a child’s brand-new smile for the first time and knowing their future had transformed was unforgettable. That’s why, 18 years later, I’m still here.” 

One Favorite Image: “One of my favorite images is of four newborns lying together, peacefully before their surgeries. It’s a beautiful shot, but what really gets me is the story behind it. They had no idea their lives were about to change forever. That mix of innocence and unspoken bravery still makes my heart shrink every time I think about it. It’s moments like these that remind me why I do what I do; some stories can’t be fully told in words, but a single image can capture them forever.” 

Greater Impact: Jaime’s passion for photography has led him to work in fashion and advertising, but he always makes time for Operation Smile. “Being a PIT has reinforced my belief that photography isn’t just about creating beautiful images; it’s about storytelling, human connection and impact.” 

See Jaime’s work at www.pavon.photo and follow him on Instagram: @pavonphoto 

Ahmed Ebrahim

Egypt | 16-Year Volunteer

Working with Operation Smile: “Volunteering with Operation Smile has been one of the most rewarding experiences of my life. I still remember my first [surgical program] in Cairo in 2008. From that moment, I knew I was part of something bigger than myself. One of the most emotional moments was in Ghana in 2016, when we visited patients after surgery. They were so overjoyed, hugging us with gratitude. I had to fight back tears. These moments remind me why I do this work.” 

Greater Impact: For Ahmed, photography is not just a profession; it’s a way to give back. “Being a PIT has shaped my career and my perspective on life. It has taught me the true power of images.” 

Follow Ahmed’s work on Instagram: @ahmedebrahim.k 

Magogodi (Dee) Dingalo

South Africa | 10-Year Volunteer

Working with Operation Smile: “As a filmmaker and photographer, I understand how powerful images can be. But being a PIT is different. It’s not just about taking a picture; it’s about making someone feel seen, respected and comfortable. Many of our patients have spent their lives being stared at for their cleft condition. I want them to feel safe in front of my camera, knowing this is the last time they’ll be photographed with a cleft lip.” 

Greater Impact: Dee has volunteered in over 25 surgical programs, including Women in Medicine initiatives in Malawi and the Philippines. “Capturing the most significant moments in people’s lives has kept my [program] enthusiasm alive. The real reward is seeing patients return a year later, confident and radiant.” 

Every image they take is more than just a picture; it’s a step toward a better future for children worldwide. Thank you to our patient imaging technicians and all Operation Smile volunteers for helping us transform the lives of children and communities around the globe.  

To see more images of our work in action, including many taken by our PITs, follow us on Instagram.